SiteList review score
Clear AI-powered user testing positioning and strong technical foundations. Accessibility, page formatting, and self-serve help need practical fixes.
Reviewed on Sep 28, 2026
Theysaid
theysaid.io
Unclaimed listingWhat it does
TheySaid is an AI-powered user testing and customer research platform for collecting, analyzing, and understanding user feedback through user tests, surveys, interviews, forms, and polls.
Two ratings
Verified user rating
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Screenshots
Captured during our latest review on Sep 28, 2026
Pricing details
Free subscription includes 5 AI user tests per month and 50 AI surveys per month; enterprise pricing is custom and billed annually. Billed custom. free plan · Free plan available.
| Plan | Price | Details |
|---|---|---|
| Free Plan | $0 custom | Free subscription. 5 AI user tests per month · 50 AI surveys per month View source |
| Enterprise Plan | annual | Custom pricing for organizations running AI user testing at scale across teams. View source |
Key features
AI user testing
User testing
Combines screen recording, voice commentary, and AI moderation to understand how users interact with a product.
AI surveys
Surveys
Creates and runs AI-powered surveys.
AI interviews
Interviews
Provides AI-powered interviews for collecting user feedback.
Forms
Feedback collection
Provides forms for collecting feedback and responses.
Polls
Feedback collection
Provides polls for collecting responses.
Voice conversations
Feedback collection
Collects spoken feedback and uses AI to transcribe and analyze it.
Conditional logic
Survey design
Creates branching flows based on participant responses.
Templates
Project setup
Offers 30+ pre-built templates for surveys, interviews, and user tests.
Clips and highlight reels
Research reporting
Clips key moments from user test recordings and combines them into highlight reels.
70+ languages
Localization
Supports projects and feedback collection in more than 70 languages.
AI test moderator
AI moderation
Guides users through test plans and asks follow-up questions when confusion or hesitation is detected.
AI analytics and reporting
Research reporting
Generates insights and recommendations from research sessions.
AI project creator
Project setup
Creates research projects with AI assistance.
Teach AI
AI customization
Uses custom files and business context to personalize the AI assistant and improve generated surveys and insights.
Survey sharing
Recruiting and distribution
Shares surveys by direct link, QR code, email embed, panel providers, and social media.
Who it’s for
Vibe Feedback
Collect feedback for vibe-focused product and design evaluation.
Optimize Usability
Evaluate and improve product usability.
Test Prototypes
Validate prototypes and designs before development.
Software research
Conduct user testing and research for software products.
Retail research
Conduct user testing and research for retail businesses.
Banking and financial services research
Conduct user testing and research for banking and financial services.
Buyer questions
Questions buyers actually ask
What is AI User Testing?
AI User Testing combines screen recording, voice commentary, and AI moderation to understand how users interact with a product and generate insights about recurring problems.
How does AI moderation work during user tests?
TheySaid's AI guides users through a test plan, asks them to complete tasks while recording their screen and voice, and asks follow-up questions when it detects confusion or hesitation.
Can I test prototypes before they're built?
Yes. TheySaid supports Figma prototypes, InVision mockups, staging environments, and products accessible through a browser.
What's the difference between bringing my own testers vs. using TheySaid's panel?
With your own testers, you recruit through email, social media, or direct links and pay no per-test fee. TheySaid's panel recruits qualified participants matching demographic criteria.
How do I share insights with my team and stakeholders?
TheySaid generates insights and recommendations from sessions, and users can create clips and combine them into highlight reels.
Product FAQ information · View source
The expert review
Theysaid scores 75/100 for a clear AI-powered user testing proposition and strong technical foundations. Accessibility gaps, wall-of-text formatting, and the absence of public self-serve help are the most material weaknesses to fix.
75/100: strong product foundation, three fixable experience gaps
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Scores across 13 dimensions
Brand & experience
Performance
Content & editorial
Trust & decision surfaces
Search & discoverability
Docs & measurement
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