SiteList review score
Clear WooCommerce product guidance and strong design execution. Mobile loading and trust disclosures need focused fixes.
Reviewed on Oct 15, 2026
Storebird
storebird.ai
Unclaimed listingWhat it does
Storebird is a WooCommerce-native AI sales assistant and chatbot that uses live product, stock, order, and merchant knowledge-base data to answer customer questions, recommend products, capture leads, support multiple languages, and hand off conversations to humans.
Two ratings
Verified user rating
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Screenshots
Captured during our latest review on Oct 15, 2026
Pricing details
Structured data lists Essential at 39 USD, Pro at 89 USD, and Scale at 199 USD. Page metadata presents the same figures with euro symbols. Billed monthly. free trial (14 days) · 14-day Pro free trial.
| Plan | Price | Details |
|---|---|---|
| Essential | $39 monthly | 750 conversations/month, 100 knowledge pages, product search, order tracking, and human handoff. 750 conversations/month · 100 knowledge pages View source |
| Pro | $89 monthly | 5,000 conversations/month, unlimited knowledge pages, lead capture, email channel, and custom brand voice. 5,000 conversations/month · Unlimited knowledge pages · 14-day free trial View source |
| Scale | $199 monthly | 15,000 conversations/month, 3 stores, API access, and dedicated support. 15,000 conversations/month · 3 stores included View source |
Key features
AI product search and recommendations
Product intelligence
Reads the live WooCommerce catalog, including variations, attributes, stock, and price, to recommend matching products.
Order tracking
Customer support
Answers where-is-my-order questions from WooCommerce order data.
Knowledge-base answers
Knowledge base
Uses merchant products, FAQs, policies, and other controlled content to answer questions.
Lead capture
Customer engagement
Collects contact details from visitors who are not ready to buy.
Multilingual replies
Languages
Matches the visitor language or uses a selected fixed language.
Human handoff
Channels
Hands conversations to humans with context.
Email channel
Channels
Drafts email replies for approval.
WhatsApp
Channels
Supports WhatsApp handoff for live chats.
Multiple stores
Store management
Supports multiple shops in one inbox; the Scale plan includes 3 stores.
Website chat widget
Channels
Provides chat on the merchant storefront.
Who it’s for
WooCommerce customer support
Answer product, order, and support questions from live store data.
Product discovery
Help shoppers find products that match catalog attributes, variations, stock, and price.
Lead capture
Collect and follow up with contacts from conversations that do not result in an immediate purchase.
Multilingual commerce
Serve shoppers in their own language or in a selected fixed language.
Integrations
WooCommerce
ecommerce
Storebird connects to WooCommerce to read products, variations, stock, prices, and orders.
Buyer questions
Questions buyers actually ask
Who is Storebird for?
Storebird is aimed at WooCommerce store owners who need product search, order tracking, and catalog-aware answers.
How much does Storebird cost?
Storebird is a paid SaaS product with listed pricing from 39 to 199 USD.
What should Storebird improve first?
The clearest first priority is mobile performance: the homepage's largest content takes 4.8 seconds to load.
Answers are based on SiteList's latest evidence review. Read the full review.
The expert review
Storebird scores 85/100 as a focused WooCommerce chatbot with clear positioning, specific product messaging, and strong design execution. Its largest weakness is mobile performance: the homepage's largest content takes 4.8 seconds to load, while conversion and trust details still need clearer support.
85/100: strong product, fixable performance and trust gaps
Verified user reviews
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Reviews are from the SiteList community. Some reviewers received incentives — disclosed in the review, always. The verdict is never for sale.
Scores across 13 dimensions
Brand & experience
Performance
Content & editorial
Trust & decision surfaces
Search & discoverability
Docs & measurement
- Domain
- storebird.ai
- Category
- Live chat & chatbots
- Pricing
- Paid · $39–$199/mo
- Platforms
- web
- Founded
- 2025
- Last checked
- Oct 15, 2026
- Public dimensions
- 13
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