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Conduit — AI agents purpose-built for Hospitality

conduit.ai

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What it does

AI agent platform for hospitality teams to build, deploy, and manage chat, voice, and internal agents across property management systems and tools.

Two ratings

SiteList review score

Sophisticated hospitality agent infrastructure and strong vertical content. Throttled by an extreme 12.7MB page weight and orphan content.

Reviewed on Aug 3, 2026

Why this score? →

Screenshots

Captured during our latest review on Aug 24, 2026

Home · www.conduit.ai
Home · base.conduit.ai
Pricing · www.conduit.ai
Company · www.conduit.ai

Pricing details

Pricing is per unit with included monthly credits: Messaging ($18/unit/mo, 40 credits), Guest ($30/unit/mo, 60 credits), Guest + Devices ($36/unit/mo, 80 credits).

PlanPriceDetails
Messaging$18 monthly per per unit

Automate guest conversations across every channel with one unified inbox. 40 credits / unit / mo

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Guest$30 monthly per per unit

Add portals, waivers, upsells, and payments to every guest stay. 60 credits / unit / mo

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Guest + Devices$36 monthly per per unit

Connect communications with locks, thermostats, and sensors. 80 credits / unit / mo

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Key features

  • Chat & Voice Agents

    Communication

    Autonomous agents that answer, take action across tools, and resolve guest requests end-to-end.

  • Internal Agents

    Operations

    AI teammates that work with staff using existing tools to answer questions and take actions.

  • Live PMS & Knowledge Context

    Integrations

    Agents combine live property management system data and configurable knowledge bases to update reservations, collect payments, and create tasks.

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Who it’s for

  • Guest Service Automation

    Resolve guest requests across chat, voice, email, WhatsApp, and OTAs without human intervention.

  • Internal Operations

    Automate staff workflows, update reservations, collect payments, and create tasks across connected tools.

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Integrations

  • Airbnb

    Channel Manager

    Handle Airbnb messages, support, and reservation modifications.

  • Airtable

    CRM

    Push Conduit contacts, conversations, and ticket data into Airtable bases for custom ops dashboards and reporting workflows.

  • Apaleo

    Property Management Systems

    Pull in important info and automate your guest support.

  • Apollo.io

    CRM

    Enrich contacts and pull sales intelligence from Apollo.io.

  • Asana

    Task Managers

    Create and track Asana tasks straight from your conversations.

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Buyer questions

Questions buyers actually ask

What is an AI guest communication agent?

A voice and chat agent that reaches guests on every channel they already use, pulls live data from your PMS and policy from your knowledge base, and resolves the request end to end rather than drafting a reply for someone else to send.

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How much can Conduit's agents resolve on their own?

Automation is measured at resolution. Haven runs 90 percent automation across its portfolio. Every conversation makes the agent better, so the rate compounds week over week instead of staying fixed at deploy.

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Do Conduit agents handle phone calls as well as messaging?

Yes. The same agent works across voice, chat, email, WhatsApp, and OTA threads, with the same context and the same escalation path.

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How do the agents know my property's policies?

Agents are grounded in a configurable knowledge base plus live data from every connected tool, so replies reflect your actual policy and current reservation state. Conduit runs this across 140+ languages.

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Product FAQ information · View source

The expert review

Conduit earns a 75/100 for its sophisticated agentic infrastructure and high-quality vertical-specific content. However, its growth is significantly throttled by an extreme 12.7MB page weight and an internal orphan content crisis.

75/100: High-authority hospitality AI with critical performance debt.

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Scores across 13 dimensions

Domain
conduit.ai
Category
Live chat & chatbots
Platforms
web
Founded
2023
Last checked
Aug 3, 2026
Public dimensions
13

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