SiteList review score
Clear grounded AI support workflows and unusually useful public pricing. Improve mobile performance and tighten repeated copy and comparison surfaces.
Reviewed on Oct 15, 2026
Chat-flow
chat-flow.app
Unclaimed listingWhat it does
ChatFlow is an AI customer-support platform for building chatbots trained on a customer's own content and deploying them across websites and supported messaging channels.
Two ratings
Verified user rating
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Screenshots
Captured during our latest review on Oct 15, 2026
Pricing details
Monthly plans; Enterprise is custom-priced. AI is included in every plan with no per-resolution fees. Billed monthly. free trial (14 days) · Full access; card required to go live.
| Plan | Price | Details |
|---|---|---|
| Solo | $14.99 monthly per 1 user | For solo founders; web widget only. 1 Digital Agent · Up to 1,500 chat sessions per month · 1 seat View source |
| Essential | $59.99 monthly per up to 3 users | Support for small businesses. Up to 3 Digital Agents · Up to 5,000 chat sessions per month · Up to 25 document uploads · Up to 5 website links View source |
| Growth | $125.99 monthly per up to 5 users | For growing businesses with advanced analytics and multi-platform support. Up to 15,000 interactions per month · Instagram and Messenger support View source |
| Enterprise | unlimited | Custom pricing. Unlimited users, sessions and channels · SOC 2 Type II infrastructure · HIPAA-ready workflows View source |
Key features
Knowledge-base training
grounded AI
Trains replies on the customer's own knowledge base.
Sentiment analysis
conversation intelligence
Detects frustrated customers and hands the chat to a human.
Unified omnichannel inbox
channels
Brings supported web and messaging channels into one agent inbox.
AI chatbot builder
chatbot creation
Builds AI chatbots for customer-support automation.
JavaScript embed
deployment
Embeds the chatbot on a website with a JavaScript snippet.
Human escalation
agent workflow
Escalates conversations to human agents when needed.
Integrations
Wix
website platform
One-click connection or manual snippet installation.
WordPress
website platform
Documented WordPress integration.
WhatsApp
communication
Supported customer-support channel.
Instagram
communication
Supported customer-support channel.
Messenger
communication
Supported customer-support channel.
Email
communication
Supported customer-support channel.
Buyer questions
Questions buyers actually ask
Is there a free trial?
Yes. ChatFlow offers a 14-day free trial with full access. A card is added to go live, and the customer can cancel before the trial ends to pay nothing.
How much does ChatFlow cost?
ChatFlow has Solo at $14.99/month, Essential at $59.99/month, Growth at $125.99/month, and custom-priced Enterprise. AI is included in every plan with no per-resolution fees.
Do I need coding skills to use ChatFlow?
No. ChatFlow is designed for non-technical users; users can upload URLs, PDFs or docs, customize the widget and paste one line of JavaScript onto a website.
How many languages does ChatFlow support?
ChatFlow supports 1,150+ languages and dialects natively.
Which channels does ChatFlow support?
ChatFlow supports a website embedded widget, WhatsApp, Instagram, Facebook Messenger and email sync, with one chatbot and a unified inbox.
Product FAQ information · View source
The expert review
ChatFlow scores 64/100, with clear grounded AI support workflows, public pricing, and a substantial self-serve documentation surface. Its most material weaknesses are poor mobile performance, repeated rendered-copy defects, and decision-support pages that need sharper comparisons.
64/100: strong product foundations, costly execution gaps
Verified user reviews
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Reviews are from the SiteList community. Some reviewers received incentives — disclosed in the review, always. The verdict is never for sale.
Scores across 13 dimensions
Brand & experience
Performance
Content & editorial
Trust & decision surfaces
Search & discoverability
Docs & measurement
- Domain
- chat-flow.app
- Category
- Live chat & chatbots
- Pricing
- Freemium · $14.99–$125.99/mo
- Platforms
- web
- Founded
- 2024
- Last checked
- Oct 15, 2026
- Public dimensions
- 13
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